 Toland-Herzig Funeral Homes & Crematory of Dover, New Philadelphia and Strasburg was one of three funeral homes in the United States to receive the 2005 National Funeral  Directors Association (NFDA) Pursuit of Excellence "Crystal Eagle" award for outstanding community service, professional integrity and dynamic public relations programs. Toland-Herzig has been an Eagle award recipient since 2001."The Pursuit of Excellence program is the premier standard for funeral service excellence, and the Eagle award is the highest level of achievement."  said NFDA Chief Executive Officer Christine Pepper.To achieve recognition in the Pursuit of Excellence program, a funeral home must meet quality service criteria in eight categories of achievement. The categories include: education, compassionate service, technical skills, community and professional skills, library and media resources, professional development, in-house staff training, and public and community relations. To earn the Eagle recognition, a funeral home must meet additional criteria in each category and create a scrapbook to detail those activities. Over the years, the firm has been noted for its signature LIFE Series events such as the Gift From the Heart Bloodmobile, Walk to Remember and Kettles & Caring Holiday Open House. Toland-Herzig has also gained recognition by the likes of NFDA and other professional organizations for helping to  raise money for the World War II Memorial in Washington DC, collecting pet food, supplies and medicines for animals displaced by Hurricane Katrina, and being a leader in innovative, caring community programs and support groups.For more information about upcoming LIFE Series events, or any of Toland-Herzig's programs or services, contact Todd Little, Director of Bereavement Services at (330) 343-5525, or email toddlittle@tolandherzig.com. |